Can ONE Bad Apple Ruin the Whole Bunch?

When William Felps was a doctoral student at the UW Business School, he designed an experiment to see what happens when a worker who is a "bad apple" joins a team. He placed people into small groups and gave them a task. One member of each group was an actor, acting like a bad apple: like a jerk, a slacker or a depressive. Felps found that, within forty-five minutes, the rest of the group started behaving like the bad apple.

What was particularly surprising was that, while the results were consistent from one group study to the next, there was one instance where...

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